To provide superior risk selection services to clients thereby making MLMC a centre of excellence for underwriting and individual risk assessment in Canada.

Case Management: The functions of this position will have been satisfactorily performed when Facultative applications are underwritten within the company’s daily volume and time service standards and decisions are consistent with company guidelines and established approval authority. Annual audits produce an agreement rate of 95% or greater. Daily workflow is managed and clearly demonstrates a familiarity with clients, treaties, plans and products. The Senior Underwriter reviews cases up to $3,000,000 Life without a second signature and ensures decisions are consistent with MLMC’s philosophy and responsive to client needs. Co-signs and referrals are handled on a timely basis and appropriate recommendations are provided to the referring underwriter as required.

Client Service, External: Clients receive timely, effective service on specific cases.   Inquiries are dealt with promptly, in a professional manner and Munich Re’s underwriters are recognized as experts in their field. Positive client relationships are maintained via different communications, mainly by phone and e-mail.  Clients receive accurate, objective appraisals of their risk selection practices via client audits, product development assistance and review of underwriting forms, evidence and procedures.

Client Service, Internal: Assistance is provided to other members of MLMC as required and subject to the underwriting department’s priorities and objectives.  Underwriters contribute to the overall well being and productivity of the department.